Privacy policy

Privacy Statement (Customized for Cross-Border Foreign Trade Business)

Applicable Entity: [passerby]
Business Scope: Cross-border wholesale of apparel, footwear, hats and electronic products (direct supply from China)
We take your privacy seriously. This privacy statement explains how [Your Company Name] (hereinafter collectively referred to as "we", "us" or "our") collects, uses, shares and processes your information. This statement applies to all your interactions with us, including procurement and consultation through our official website, Telegram (TG), WhatsApp and other channels.

I. Collection and Use of Personal Data

Personal data refers to information that can directly or indirectly identify you, including anonymous data linked to information that can identify you. However, data that has been irreversibly anonymized or aggregated and can no longer identify you, whether combined with other information or not, is not considered personal data.

(I) Ensuring Information Security

We abide by the principles of lawfulness, legitimacy, and transparency, collect only necessary data within the limited scope of cross-border wholesale business purposes, and adopt both technical and administrative measures to ensure data security.
We use personal data to verify procurement accounts and order behaviors, thereby enhancing transaction security protection, such as monitoring abnormal orders, preventing payment fraud, and investigating violations of wholesale cooperation terms. Such data processing is based on our need to ensure the security of cross-border supply transactions and protect the legitimate rights and interests of both parties.

(II) Types of Personal Data We Collect

  1. Business-related Data You Voluntarily Provide
    When you register a procurement account on our official website, submit wholesale orders, coordinate order details via TG/WhatsApp, or consult logistics and customs clearance issues, we will collect the personal data you voluntarily provide, including:
    • Basic information: Company name, contact person's name, contact information (email, TG/WhatsApp account), overseas shipping address;
    • Order data: Procurement category, quantity, order amount, preferred payment method;
    • Cross-border transaction data: For orders exceeding 1000 USD that require offline payment coordination, relevant payment vouchers, account verification information, etc.
  2. Service Usage Data We Obtain
    When you visit our wholesale official website, we may collect the following non-sensitive data to optimize your cross-border procurement experience:
    • Device information: Type of device you use, operating system, browser version;
    • Access data: Official website page browsing records, frequency of viewing hot-selling supplies;
    • Location-related data: Approximate region based on IP address (used only to match the optimal cross-border logistics solution, no precise location is obtained).

(III) How We Use Your Personal Data

We only use personal data for core scenarios of cross-border wholesale business such as order processing, supply matching, and logistics support, including:
  1. Order and Supply Services
    • Process your wholesale orders: Including order confirmation, stocking scheduling, cross-border logistics matching, and customs clearance information verification;
    • Provide supply support: Push new product and hot-selling supply information according to your procurement preferences, and assist you in fulfilling flexible stocking needs such as minimum order quantity (MOQ) of 5 pieces;
    • Optimize service experience: Upgrade functions such as product display and order inquiry through official website access data to improve the procurement efficiency of small B-end customers.
  2. Business Communication and After-sales Service
    • With your explicit consent, send order logistics updates and supply replenishment notifications via your reserved TG/WhatsApp/email;
    • Handle after-sales needs: When you report issues such as product quality and logistics delays, use your order data to quickly locate and follow up on solutions;
    • Marketing information push: If you agree, send you exclusive wholesale discounts, new product launches and other marketing content, and you can contact us at any time to unsubscribe.
Note: For data usage behaviors that require your explicit consent, you can contact us via TG/WhatsApp to withdraw your consent at any time.

II. Definition and Use of Cookies

Cookies are small text files stored in web browsers. We use Cookies to optimize the cross-border procurement experience on our official website, such as:
  • Remember your account login status to avoid repeated logins;
  • Save your procurement preferences (e.g., commonly used sizes, categories) for quick ordering;
  • Count browsing data of hot-selling supplies to optimize the priority of supply display.
You can choose to disable Cookies through browser settings, but this may affect the normal use of functions such as order inquiry and supply filtering on the official website.

III. Disclosure and Cross-border Transmission of Personal Data

(I) Restrictions on Data Disclosure

We will only share your personal data with third parties in the following necessary scenarios:
  1. Cross-border logistics and customs clearance needs: Provide your shipping address, order category and other information to cooperative logistics service providers for completing direct shipping from China, logistics distribution and customs clearance document preparation;
  2. Compliance and security needs: Disclose necessary data to relevant regulatory authorities in accordance with the requirements of laws and regulations of your country (e.g., the UK) or China;
  3. Business cooperation needs: In the event of business restructuring, merger and acquisition, we will require the successor to continue to comply with the provisions of this privacy statement to protect your personal data.
Without your explicit consent, we will never sell or rent your data to any third party for marketing purposes.

(II) Compliance with Cross-border Data Transmission

For personal data of customers in the European Economic Area (EEA, including the UK), our transmission and processing strictly comply with the requirements of the General Data Protection Regulation (GDPR) to ensure the security and compliance of the data transmission process.

IV. Notice for Minors

Our cross-border wholesale business is targeted at adult merchants/enterprise customers. We will not knowingly collect personal data from minors under the age of 16. If we find that we have inadvertently collected such data, we will delete it immediately.

V. Your Rights

As our customer, you have the following rights:
  1. Right of Access: Request us to provide your order data and account information;
  2. Right of Rectification: Request us to correct your shipping address, contact information and other data if they change;
  3. Right of Erasure: Request us to delete your non-essential data after the order is completed and there is no after-sales dispute;
  4. Right to Lodge a Complaint: If you believe that our data processing activities have infringed your rights and interests, you can file a complaint with the regulatory authority of your country.
How to Exercise Rights: Contact us through the contact information below this statement, and we will respond within 30 days.

VI. Third-party Websites and Services

Our official website may contain links to suppliers and logistics partners. We are not responsible for the privacy policies of these third parties. We recommend that you carefully read their privacy terms before visiting third-party websites.

VII. Data Security, Integrity and Retention

  1. Security Assurance: We adopt encryption technology to protect your sensitive data such as payment information and shipping address to prevent unauthorized access;
  2. Data Retention: Your personal data will be retained until the completion of the order plus the end of the after-sales warranty period, or for a longer period if required or permitted by laws and regulations. After the retention period expires, we will anonymize the data.

VIII. Changes to This Privacy Statement

We may revise this statement from time to time to adapt to the development of cross-border business, changes in laws and regulations. The revised statement will be notified to you through the official website, TG group announcements and other channels. Your continued use of our services after the revised statement takes effect shall be deemed as acceptance of the revised content. If you do not agree with the revised privacy statement, please stop using our services and contact us to cancel any account you have created.

IX. Contact Us

If you have any questions about this privacy statement or its implementation, please contact us through the following channels:
  • Email: [111111passerby@gmail.com]
  • WhatsApp (Order Coordination): [+86 18717406928]
  • WhatsApp (Warehouse Consultation): [+86 17717390924]
  • Telegram (Warehouse & Order General Inquiries): [+86 17717390924]