Terms of service
Terms of Service (Customized for Cross-Border Wholesale of Apparel, Footwear, Hats & Electronic Products)
Overview
This website is operated by [Your Company Name] (hereinafter referred to as "we", "us" or "our" throughout this site). We are mainly engaged in the cross-border wholesale of apparel, footwear, hats and electronic products (China direct supply, MOQ 5 pieces), and provide you (the user, i.e., overseas wholesale merchants/small B-end resellers) with services on this cross-border wholesale official website, including all available supply information, order tools and cross-border supporting services on the site. Your use of our services is subject to your acceptance of all terms, conditions, policies and notices set forth on this site.
Accessing our website, initiating or completing purchases through this site shall constitute your acceptance of our cross-border wholesale services and your agreement to be bound by the following Terms of Service (hereinafter referred to as "these Terms"). These Terms also include supplementary terms and policies referenced herein and/or accessible via hyperlink, such as the Privacy Statement (Customized for Cross-Border Foreign Trade Business) and Cross-Border Wholesale Order Cancellation, Return & Refund Policy. These Terms apply to all users of this website, including but not limited to overseas wholesale merchants, small B-end resellers, and supply information browsers.
Please read these Terms carefully before accessing or using this website. Your access to or use of any part of this website constitutes your agreement to be bound by these Terms. If you do not agree to all the terms and conditions of this Agreement, you may not access this website or use any cross-border wholesale related services. If these Terms of Service are deemed an offer, your acceptance is expressly limited to the provisions of these Terms.
Any new features or tools added to this site for cross-border wholesale (such as supply filtering, bulk ordering, and logistics track inquiry) shall also be subject to these Terms. You may review the most current version of these Terms at any time on this page. We reserve the right to update, change or replace any part of these Terms by posting updates on the website. It is your responsibility to check this page periodically for changes. Your continued access to or use of this website following the posting of any changes constitutes your acceptance of such changes.
This cross-border wholesale store is hosted by %s Inc., which builds a professional online e-commerce platform for us to support our provision of cross-border wholesale related services such as product display and order submission for overseas wholesale customers.
Section 1 - Terms for Use of the Online Store
By agreeing to these Terms, you represent and warrant that you are a legally registered and operating overseas wholesale merchant/adult business entity, with independent qualifications for cross-border trade procurement, and all business information you submit is true and valid.
You shall not use our China direct supply goods for any illegal, infringing or unauthorized cross-border trade purposes. In using the Services, you shall not violate any relevant laws on cross-border trade, intellectual property and customs supervision of your jurisdiction (e.g., the UK, the European Economic Area, etc.) and the People's Republic of China.
You shall not transmit any worms, viruses or destructive code to this website, nor engage in any acts that damage the server, network security and normal operation of our website.
Upon any breach of these Terms by you, we will immediately terminate all cross-border wholesale services provided to you, including but not limited to website account use, order processing, supply matching, and coordination via our official TG/WhatsApp channels.
Section 2 - General Conditions
We reserve the right to refuse to provide cross-border wholesale services to any entity at any time for reasonable reasons such as actual supply inventory, results of customer cooperation qualification review, and historical transaction records.
You acknowledge that your relevant business information (excluding payment information) may be transmitted in an unencrypted form, and this process may involve: (1) transmission through various cross-border networks; (2) content adjustments to adapt to the technical requirements of cross-border networked devices or networks. All payment information (including online payments on the official website and offline payment details coordinated via TG/WhatsApp) shall remain in an encrypted/confidential state during transmission and processing.
Without our prior express written permission, you shall not reproduce, duplicate, copy, sell, resell or exploit any portion of the Services, the right to use the Services, access to the website, or any of our official TG/WhatsApp coordination channels for cross-border wholesale services provided on the website.
The headings used in this Agreement are included for convenience only and shall not limit or otherwise affect these Terms in any way.
Section 3 - Accuracy, Completeness and Timeliness of Information
We will use reasonable efforts to ensure the accuracy and timeliness of supply information (category, specification, wholesale price, inventory quantity) posted on the website. However, due to real-time changes in production capacity, inventory and exchange rates on the Chinese supply chain side, we shall not be liable for any update delays, minor specification adjustments or temporary inventory changes in the information posted on this website. The supply information and wholesale quotations on this site are for cross-border wholesale reference only. Please verify the latest information with our customer service via TG/WhatsApp before placing a formal order. Any procurement risks arising from your reliance on unverified information on this website shall be borne solely by you.
This website may contain some historical supply reference information, which is not the latest supply information and is for procurement reference only. We reserve the right to modify the content of this website at any time, and have no obligation to retain or individually notify users of the supply information of discontinued products. You agree that it is your sole responsibility to monitor changes to the supply information and Terms on this website.
Section 4 - Modifications to Services and Prices
The wholesale quotations for all our products are tax-inclusive China direct supply prices. Quotations may be adjusted at any time without notice due to factors such as ex-factory prices of Chinese suppliers, cross-border logistics costs, exchange rate fluctuations, and supply and demand in the international market. All website quotations are unit prices, with the basic minimum order rule of MOQ 5 pieces. MOQ rules for customized and hot-selling items shall be subject to product page notes or customer service confirmation.
We reserve the right to modify or adjust the Services (or any part or content thereof) at any time without notice according to business development, supply chain adjustments and changes in cross-border logistics policies. If the supply service for a certain type of goods needs to be suspended due to force majeure or supply chain issues, we will use reasonable efforts to notify cooperative customers through website announcements and TG/WhatsApp group announcements.
We shall not be liable to you or any third party for any modification to the Services, adjustment to wholesale prices, suspension of goods supply or change to service content.
Section 5 - Provisions on Products and Services (Applicable Scenarios)
All our products are in-stock/customized products with China direct supply, which are only displayed and ordered online through this website. TG/WhatsApp is only used for order detail coordination, offline payment and logistics follow-up. All product inventory is real-time inventory in Chinese warehouses, and stock of some hot-selling products is limited. Returns and exchanges shall only be processed in accordance with our Cross-Border Wholesale Order Cancellation, Return & Refund Policy.
We have made every effort to accurately display the actual product pictures, colors and specifications on the website. However, due to differences in shooting equipment, monitors and minor process adjustments of cross-border products, we cannot guarantee that the display effect of product colors and details on your end is completely accurate. The actual product specifications shall be subject to the ex-factory standards of Chinese suppliers, and minor process differences not due to quality issues shall not be a reason for return.
We reserve the right (without an obligation to exercise such right) to restrict the wholesale sale of specific products to customers in any country/region based on overseas market customs clearance requirements and cross-border logistics channel restrictions (e.g., electronic products with electricity, large apparel packaging). This right may be exercised according to specific cross-border logistics conditions. We also reserve the right to limit the single wholesale purchase quantity of various products based on the inventory of Chinese warehouses. We may, in our sole discretion, modify product descriptions, wholesale quotations and MOQ rules at any time without notice, and have the right to discontinue any product due to supply chain out-of-stock or process upgrading. Any offer for product wholesale on this website shall be void in regions where cross-border import is prohibited by your jurisdiction.
We do not warrant that the customs clearance process of products you purchase through this website in your country/region will be completely without delay, nor do we warrant that the overseas end sales effect of the products will meet your expectations. We shall not be liable for any procurement losses arising from market demand, consumption preferences and policy changes in your region.
Section 6 - Accuracy of Billing and Account Information
We reserve the right to refuse any wholesale order you place with us based on supply inventory, customer cooperation qualification and historical transaction records. We may, in our sole discretion, limit or cancel the purchase quantity per merchant or per order. Such restrictions include orders placed under the same customer account, the same payment channel, and/or orders using the same overseas shipping address. If we make a change to or cancel an order, we will notify you via the email and TG/WhatsApp account you provided at the time of ordering as soon as possible. We have the right to directly cancel any order deemed by us to be for non-wholesale purposes, personal purchase or malicious order brushing without providing reasons.
You agree to provide the latest, complete and accurate overseas wholesale merchant information and account information when purchasing on this store, including but not limited to overseas company name, legal business qualification, overseas shipping address, contact person's TG/WhatsApp account and official email. You also agree to update the above information in a timely manner to facilitate us to complete order stock preparation, cross-border logistics coordination and customs clearance document preparation, and contact you as needed.
Important Payment Notice: If your order amount exceeds 1000 USD, the website payment gateway will not support the transaction. You need to coordinate offline payment with us via TG/WhatsApp, and the specific payment method shall be subject to mutual confirmation.
For more details on orders and after-sales service, please refer to our Cross-Border Wholesale Order Cancellation, Return & Refund Policy.
Section 7 - Optional Tools
We may provide you with access to third-party tools (such as cross-border logistics track inquiry, international exchange rate conversion, and overseas customs clearance document template generation), which are not monitored, controlled or intervened by us.
You acknowledge and agree that access to such third-party tools provided by us is on an "as is" and "as available" basis, without any warranties, representations or conditions of any kind, and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of such optional third-party tools.
Your use of any optional third-party tools offered through the website is entirely at your own risk and discretion. You shall ensure that you are familiar with and approve of the relevant terms of service of the third-party tool providers, and at the same time ensure the compliance of the tool's use in your country/region.
We may also, in the future, offer new cross-border wholesale services and/or features through the website (such as bulk ordering, customized supply matching, and overseas warehouse stock preparation consultation). Such new services and/or features shall also be subject to these Terms.
Section 8 - Third-Party Links
Some content provided by the Services (such as product material references, cross-border logistics knowledge and customs supervision regulations) may include materials from third parties. Third-party links on this website (such as the official websites of our cooperative logistics partners and supply chain industry information platforms) may direct you to third-party websites unaffiliated with us.
We have no obligation to examine or evaluate the accuracy of such third-party content or information, nor do we make any warranties or assume any liability for any third-party materials, third-party websites, or any other materials and services of third parties. We shall not be liable for any cross-border trade damages arising from your operations, information acquisition and business handling through third-party websites. Before using the services of third-party websites, please carefully review their policies and operating rules and ensure that you have a full understanding thereof.
Section 9 - User Comments, Feedback and Other Submissions
If you send us supply suggestions, customization requests, cooperation proposals, after-sales feedback or other materials related to cross-border wholesale (whether through website messages, emails, TG/WhatsApp or other means, collectively referred to as "Submissions"), you agree that we may edit, refer to, use and disseminate your Submissions within the scope of cross-border wholesale business at any time without restriction. We shall have no obligation to: (1) keep the Submissions confidential; (2) pay any compensation for the Submissions; (3) respond to each and every Submission.
We reserve the right (without an obligation to exercise such right) to delete or block any Submissions that we determine in our sole discretion to be illegal, offensive, threatening, or that infringe upon the intellectual property rights of any party or violate these Terms.
You agree that your Submissions shall not infringe upon the legitimate rights and interests of any third party, shall not contain any illegal or abusive content, and shall not contain any malicious code that may affect the operation of this website. You shall not use false business information to impersonate others or mislead us as to the origin of the Submissions in any other way. You shall be solely responsible for the Submissions you post and their accuracy. We shall not assume any liability for any Submissions posted by you or any third party.
Section 10 - Personal/Merchant Business Information
Your submission of personal information, overseas merchant business information and cross-border procurement-related data through this store is governed by our Privacy Statement (Customized for Cross-Border Foreign Trade Business), which may be reviewed for details. We will strictly protect the security of your information in accordance with the cross-border trade related laws and regulations of China and your jurisdiction (e.g., the General Data Protection Regulation (GDPR)), and use the relevant information solely for cross-border wholesale business purposes such as order processing, logistics coordination and customs clearance preparation.
Section 11 - Errors, Inaccuracies and Omissions of Information
There may be data entry errors, update delays or omissions on this website or in the Services related to product specifications, wholesale quotations, inventory quantities, cross-border logistics shipping fees, stock preparation cycles and MOQ quantities. We reserve the right to correct any errors, inaccuracies or omissions at any time, and may also modify or update the information on the site or cancel orders based on the actual inventory of Chinese warehouses without notice (including after you have submitted an order but before we confirm stock preparation).
Except as required by law, we have no obligation to update the supply and quotation information on this website with individual notifications, and all information shall be subject to the latest details verified by our customer service via TG/WhatsApp.
No information update date posted on this website shall be deemed to indicate that all supply information on the site has been modified or updated.
Section 12 - Prohibited Uses
In addition to other prohibitions set forth in these Terms, you shall not use this website or its supply information for the following purposes:
(1) Any illegal cross-border trade or intellectual property infringement purposes;
(2) Soliciting others to commit or participate in any acts in violation of cross-border trade laws and customs supervision rules;
(3) Violating any international, national or regional laws, regulations or customs rules of the People's Republic of China and your jurisdiction;
(4) Infringing upon or violating the intellectual property rights, product design rights and exclusive rights to supply quotation information of us and Chinese suppliers;
(5) Harassing, abusing, threatening or discriminating against our TG/WhatsApp customer service staff;
(6) Submitting false overseas merchant business information, shipping addresses and procurement demands;
(7) Uploading or transmitting viruses or any other malicious code that may affect the operation of this website and our official TG/WhatsApp coordination channels;
(8) Collecting or tracking the procurement information, contact details and transaction records of our other overseas wholesale customers;
(9) Crawling, scraping or bulk copying the supply information and wholesale quotations on this website for non-cooperative commercial purposes;
(10) Using the China direct supply information on this website for non-wholesale commercial promotion or personal sales;
(11) Interfering with or circumventing the security features of this website and our order review and payment coordination processes.
If you engage in any of the above prohibited uses, we reserve the right to immediately terminate your access to the Services and reserve the right to pursue relevant legal liability for cross-border trade against you.
Section 13 - Disclaimer of Warranties; Limitation of Liability
We do not guarantee, represent or warrant that your use of the cross-border wholesale Services will be uninterrupted, timely, secure or error-free. We shall not be liable for any temporary service suspension caused by cross-border network fluctuations, routine server maintenance or international communication failures.
We do not warrant that the supply information and inventory data obtained through this website are in real-time updated status; all information shall be subject to the verification results of our customer service.
You agree that we may temporarily suspend the Services due to adjustments on the Chinese supply chain side, changes in cross-border logistics policies and updates to overseas customs clearance requirements without prior notice to you.
You expressly agree that your use of, or inability to use, the Services is at your sole risk. Except as expressly stated by us, the Services and all goods and cross-border wholesale supporting services provided to you through the Services are provided on an "as is" and "as available" basis, without any warranties, express or implied, including but not limited to implied warranties of merchantability, timeliness of cross-border logistics and smoothness of customs clearance.
In no event shall [Your Company Name], its staff, cooperative suppliers and logistics service providers be liable for any direct, indirect or incidental damages (including but not limited to damages from cross-border logistics delays, customs detention, overseas market sales profit losses, data loss and stock preparation costs) arising from your use of the Services, any products purchased through the Services, or any other claims related in any way to your use of the Services/products, whether based on contract, tort or other legal grounds, even if we have been advised of the possibility of such damages. Because some jurisdictions do not allow the exclusion or limitation of liability for consequential damages, in such jurisdictions, our liability shall be limited to the maximum extent permitted by law.
Section 14 - Indemnification
You agree to indemnify, defend and hold harmless [Your Company Name], its parent companies, subsidiaries, cooperative suppliers, logistics service providers and staff from and against any claims, demands or losses (including reasonable attorney's fees, cross-border customs clearance handling fees and logistics damages) made by third parties/us against you arising out of or in connection with your breach of these Terms or the referenced Privacy Statement (Customized for Cross-Border Foreign Trade Business) and Cross-Border Wholesale Order Cancellation, Return & Refund Policy, your violation of any cross-border trade laws, or your infringement of the legitimate rights and interests of us/third parties.
Section 15 - Severability
If any provision of these Terms is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms. Such determination shall not affect the validity and enforceability of any other remaining provisions.
Section 16 - Termination
The obligations and liabilities of the parties incurred prior to the termination date (including but not limited to order payment liability, cross-border logistics coordination liability, product quality warranty liability and after-sales dispute handling liability) shall survive the termination of this Agreement for all purposes.
These Terms shall remain effective unless and until terminated by either you or us. You may terminate these Terms at any time by notifying us that you no longer wish to use our cross-border wholesale Services or by ceasing to access this website.
If we determine in our sole discretion that you have failed, or suspect that you have failed, to comply with any term or provision of these Terms (such as failure to pay for offline orders as agreed, malicious returns and exchanges, or provision of false business information), we may terminate this Agreement at any time without notice. You shall remain liable for all payable amounts and cross-border logistics fees up to and including the date of termination, and we may accordingly deny you access to the Services and all our official TG/WhatsApp coordination channels.
Section 17 - Entire Agreement
Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
These Terms, together with all policies and operating rules related to cross-border wholesale services posted on this website by us (including the Privacy Statement (Customized for Cross-Border Foreign Trade Business) and Cross-Border Wholesale Order Cancellation, Return & Refund Policy), constitute the entire agreement and understanding between you and us, govern your use of the Services, and supersede all prior or contemporaneous oral or written agreements, communications and proposals between you and us (including but not limited to any prior versions of these Terms).
Any ambiguities in the interpretation of these Terms shall not be construed against the drafter (us).
Section 18 - Governing Law
These Terms, and any separate agreements whereby we provide you with cross-border wholesale services, shall be governed by and construed in accordance with the relevant laws of the People's Republic of China. If you are a customer in the European Economic Area (EEA) including the UK and other overseas regions, you shall also comply with the cross-border trade related laws and regulations of your country/region and the General Data Protection Regulation (GDPR).
Section 19 - Changes to Terms of Service
You may review the most current version of these Terms at any time on this page.
We reserve the right, in our sole discretion, to update, change or replace any part of these Terms by posting updates on the website and/or issuing announcements in TG/WhatsApp groups. It is your responsibility to check our website and official coordination channels periodically for changes. Your continued access to or use of this website or the Services following the posting of any changes to these Terms constitutes your acceptance of such changes.
Section 20 - Contact Information
For any questions, objections or negotiations regarding these Terms, please contact us through our official cross-border wholesale coordination channels, and we will reply within 24 hours:
- Email: [111111passerby@gmail.com]
- WhatsApp (Order Coordination): [+86 18717406928]
- WhatsApp (Warehouse Consultation): [+86 17717406928]
- Telegram (Warehouse & Order General Inquiries): [+86 17717406928]
Supplementary Note: Customers shall bear a maximum of one shipping fee in the process of cross-border wholesale order processing and return (including cross-border return shipping fees, subject to the official quotes of logistics providers); no restocking fees, handling fees or customs clearance assistant fees shall be charged to overseas wholesale customers for product returns.
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